Source: cyfuture
India is fast emerging as a winner in this outsourcing services hype with almost 82% of the US based companies ranking India to be their first choice as an offshore outsourcing destination. Being a talent rich country, India has all the right resources, infrastructure and facilities to stand apart from the crowd as one of the best offshore destinations to outsource services.
The Indian government is concentrating a lot in developing the country's Electronics, Information Technology, and Telecommunications infrastructure and the success of this promotion is being reflected in cities like Bangalore (India's IT capital), Chennai, Mumbai and Pune. Owing to these reasons the Indian BPO market has grown from 0.8 billion US dollars in 1999-2000 to 1.5 billion US dollars in 2001-2002 and is estimated to grown to 17 billion US dollars by the year 2008
In with the competition, Indian companies/firms are constantly moving up the value chain and are equipped to handle all kinds of low end as well as high end services. The services that are currently being outsourced to India are IT related services, data entry/maintenance services, software research/ maintenance/ development services; IT enabled services, back office operations, business process outsourcing, web development services, CRM/SCM, medical transcription services and so on.
There are many websites such as www.bpoindia.org, www.outsource2india.com that give information regarding Indian BPO vendors, their location and the services they offer. In addition to this, international organizations like the outsourcing institute (OI) gives information regarding suppliers and also provides up-to-date info regarding the latest developments and trends in the outsourcing scenario. The OI is a free service and is a great help to buyers looking for good outsourcing solutions.
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